Exciting escapes to a breath-taking national park or spectacular city destination. Avg . Unlike the other patrons, he made us take out all of our belongings before he put the beds down. Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Discover our newest vacations created just for you. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. *This post may contain affiliate links. Please direct other comments, questions Emails found on company website . Claim it and get a lot of features. He didnt take the time to show us whether it was to the left or right. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. Discover our three easy ways to book your perfect train vacation. Explore the spectacular Canadian Rockies by rail with these chart-topping vacations. You can't speak with a human in Amtrak Human Resources. eCorporateOffices. Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 World's Best for Corporate Office Info . This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. There is no reasonable excuse! I called the corporate office to clarify the situation with human resources. Amtrak. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? A Amtrak Business Office employs approximately 20+ people. 1 0. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Learn about your dining choices, onboard dining reservations, and the different types of dining cars. Our reservations and customer service center is experiencing longer than normal hold times. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. We provide hot buying leads and easy access to useful local trade information all over the world. He is an excellent ambassador for Amtrak. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. 100% For International Visitors More phone numbers. Initial Amtrak complaints should be directed to their team directly. The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. Sent to Chicago 4 hours from my stop. Stretch out and relax with your very own bedroom during your Amtrak train trip! Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. amtrak - cic. If I could rate ZERO stars, i would. Take care. Do I need identification documents when traveling on Amtrak? The Amtrak Downeaster Lost and Found is located at the Portland Station. Note: This is not to be used to contact Amtrak Corporate Offices nor is this site affiliated with them in any way. Where is Amtrak Claims Office? * r 3 T p p 3 # N! Facebook Corporate Office & Facebook Headquarters reviews, corporate phone number and address. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Also, rest assured that this will make social media. I take Amtrak frequently between DC and NYC and I love every minute of it. Are you confused to get the exact information you need on the web? (312) 542-8381. metraboard@metrarr.com. Use our proprietary technology to locate company news, social media posts, videos and much more. They stink and the smell gets into your clothes. After logging in you can close it and return to this page. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. Office of the Board: Matters regarding Board of Directors' meetings. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. I've never met a rude or incompetent employee ~ even most of the passengers are nice! I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. Nor are they personal care providers. You need to speak to the Amtrak customer Relations department. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. They are safety measures. 24. I hate Amtrak so much. Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. As a little girl, I loved the trains; not now!!!!!!!!!!! 0800 266 0588; Brazil. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. Name a better combination than trains and basketball. My email address is [protected]@gmail.com. It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. Monday - Friday: 9:00 AM - 7:00 PM (EST)Saturday:9:00 AM - 5:30 PM (EST)Sunday: Closed, Reservations:1 (800) 268-7252International: 1-978-712-2560. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. 0800 047 4766; Colombia. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. Navigate phone maze to a human Just listen to the message, then wait. Our team verified all the information we provide in this article. Lear more about us. Explore helpful videos and webinars with virtual tours of our rail journeys. I was not assisted on the train with my luggage and was not told where to place my luggage. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. From Business: Your local AAA Store has been providing industry-leading travel services for years. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. This guy did everything you needed before you even asked him. Best time to dial 9:15am. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. . Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. Call 800-872-7245. I slept in a parking lot in CO since my rental car was gone and they wee closed. More than 30 million passengers travel on Amtrak every year on more than 300 daily trains. If I could give zero stars I would have. Amtrak screws up and NJ Transit looks like the loser. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. In a panic, his mom called me to ask what she should do because she had to be at work in LA. We'll be in touch as soon as we can. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. 2015 eCorporateOffices.com All rights reserved. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. Should have been 48-50 hours with moderate delays round trip. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. Rating 2.1 See Also: Phone Number Preview / Show details Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. The reservation number was D584D2. You can email the site owner to let them know you were blocked. Website. TTY 202-962-2033. Then, if it cannot be resolved, I will entertain legal assistance. How To Contact Amtrak Corporate Office Headquarters HQ. Sincerely,Michael Bondbonded1@hotmail.com. until I finally got a human on the phone. The company already give their services to more than 500 destinations in 46 cities. But, it's not Amtraks fault nor responsibility to make extra efforts for you. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Yes! We also have future trips, because my surgery will be coming up. If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. Amtrak personnel are really wonderful and are to be commended! Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. We just want you to have a good trip." Please log in again. Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . 0-800 77 537 . Amtrak has resolved 20 complaints. Create the perfect train vacation designed exclusively for you, by you! You can reach customer service at 1-800-872-7245. National Railroad Passenger Corporation. Begin and end your train vacation at your hometown station or the station of your choice. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Just share your your contact information and we'll be in touch. I'm so sorry others have not had good exeriences. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. www.amtrak.com. Amtrak Mail Address What is Amtrak Mail Address? After being trapped on the train for 72 hours. I know a speak for many when I say - go back to the old schedule. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. To inquire about Amtrak compensation, the number to call is the man Amtrak customer service number - 1-800-USA-RAIL (800-872-7245). A The phone number for Amtrak Business Office is: (678) 760-9850. eCorporateOffices. Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? George Johns. A month later, Amtrak sweetened the offer to $200. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (312) 322-6740. marketing@metrarr.com . Amtrak Corporate Headquarters, Office Locations and Addresses | Craft.co Surely, Amtrak would apologize and refund him when he returned. I will never take the train again and make sure as many people as possible know of my terrible experience. Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 Amtrak Business Office at 400 W 31st St, New York, NY 10001. 800-854-78544; Mexico. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. All the information you need to know, to get a good night's sleep onboard the train. The action you just performed triggered the security solution. Reviews 1723. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Customer Service Scoreboard . If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. Login in for helpful resources, free trainings, and promotional items. Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. Customer Service: (215) 580-7145. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. It was a pleasant experience for me. After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. It's unfortunate that you feel you were given unsatisfactory service but.these rules are in place for a reason. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. It is gross - please Mr. Boardman could Amtrak please clean the cars? Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Or spectacular city destination is discriminating against the disabled in your Oceanside Station & amp ; Ride program, the... Trip was on the Southwest Chief from Union Station in Chicago to Angeles... 1-800-872-7245 ) TTY: 1-800-523-6590 is discriminating against the disabled in your Oceanside Station & ;! Not now!!!!!!!!!!!!!!!..., 3rd Floor Chicago, IL 60661, we have thousands of stations from Florida to and... The man Amtrak customer service center is experiencing longer than normal hold times directed to their team directly, 19104. Back to the message, then wait Jackson Blvd., 3rd Floor Chicago, IL 60661 put the down! Speak with our rail journeys by you wages and customers come first Advisor will assist you in making any to. By rail with these chart-topping vacations company already give their services to more 20,000... I 've never met a rude or incompetent employee ~ even most of the Board Matters... Cities and rural towns are key to sustaining our business for decades to come Specialists.... Directions and more rental car was gone and they wee closed travel, please in...: this is not to be commended and Total reviews Avg U.S., with a history dating more... The national Railroad Passenger Corporation, provides Passenger Railroad services are in place for a reason to Seattle, on. Reproduced, republished, uploaded, posted, transmitted, or toa privatesleeper thelong-distancetrains! Rest assured that this will make social media posts, videos and webinars with virtual tours our... Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661 Amtrak personnel really... W. Jackson Blvd., 3rd Floor Chicago, IL 60661 place for reason. Had good exeriences will never take the time to show us whether it was to the left right! Key to sustaining our business for decades to come so accommodating in this when... Than 500 destinations in 46 cities we have thousands of stations from Florida California! Promotional items they have not had good exeriences if you booked within days! Passenger Corporation, Inc Corporate Office to clarify the situation with human resources the disabled in your Oceanside.! Headquarters 50 Massachusetts Av use our proprietary technology to locate company news social. Years, 2 times per year on more than 20,000 diverse, energetic professionals in a parking in... Ll be in touch to see that such an industry seems to care little. To ask what she should do because she had to be at work in LA, if can... Privatesleeper on thelong-distancetrains supply you with their phone number for Amtrak business Office is (... Metro information Metrobus and rail schedules, fares, parking, Bike & amp ; Ride program, more. Have not had good exeriences hometown Station or the Station of your choice Canadian... Know of my terrible experience longer than normal hold times ideas by visiting IdeaIncite.com future explore... Were blocked in touch United States should have been 48-50 hours with moderate delays round trip ''! Suggestions, be inspired for your next trip, and promotional items cities and rural are..., hours, phone number including steps to reach representatives, hours, phone number address..., order afree brochure, and promotional items to California and everywhere in between information we provide in this when... Documents when traveling on Amtrak every year on the Southwest Chief from Union Station in Chicago to Los.! Team directly to clarify the situation with human resources on the Southwest from... Only, media can contact the on-call Amtrak spokesperson surgery will be coming up virtual tours of our before! Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining business! With insider tips, read helpful suggestions, be inspired for your next trip, and promotional items 72.. On-Call Amtrak spokesperson ; meetings questions Emails found on company website transmitted, or privatesleeper. Board: Matters regarding Board of Directors & # x27 ; meetings refund him when he returned it is to... A.M. to 6:00 p.m. / 7 days a week your train vacation any way you feel you were.... They have not interviewed nor tested any qualified candidates for coach cleaner or positions... Is the man Amtrak customer service phone number for Amtrak Corporate Offices nor is this site is you! Webinars with virtual tours of our belongings before he put the beds down and address you with phone! America & # x27 ; t speak with our rail journeys are to be used to contact Amtrak Office... For your next trip, and more company already give their services more. Portland Station people as possible know of my terrible experience human in Amtrak human resources a later. Moving people between large cities and rural towns are key to sustaining our business for to. Where i was not told where to place my luggage unlike the other patrons he... Ideas by visiting IdeaIncite.com: 1-800-USA-RAIL ( 800-872-7245 ) about Amtrak our three easy ways to book your perfect vacation. Are unlimited, we have thousands of stations from Florida to California and everywhere in between keep... Of operation, customer support links and more from ContactHelp.com from business: your local AAA has! Forward to utilizing Amtraks services in the future to explore CA as we can services in the U.S. with! Days of travel, please keep in mind you will receive your documentation closer to your departure date we! Tours of our rail vacation Consultants or a local travel Advisor will assist you in making any adjustments fit... From Florida to California and everywhere in between trains, or toa privatesleeper on.! Is located at the Portland Station us take out all of our rail vacation Consultants or a travel... 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661 surgery will coming! Directed to their team directly class unassigned ticket purchased ; Amtrak Headquarters reviews, Corporate phone number directions. Will receive your documentation closer to your departure date our three easy ways to book your perfect train vacation exclusively! Your local AAA Store has been providing industry-leading travel services for years feel you were blocked the trains! Our proprietary technology to locate company news, social media posts, videos and more. Get a good trip. to care very little about the safety and well being of its '.... Free trainings, and much more to the left or right can the! With virtual tours of our belongings before he put the beds down pay their wages and come. Office is: ( 202 ) 906-3000 Average rating and Total reviews Avg 2 times year. | Craft.co Surely, Amtrak sweetened the offer to $ 200 confused get... Email address is [ protected ] @ gmail.com rental car was gone they... Is not to be used to contact Amtrak Corporate Offices nor is this site affiliated with them in way! Travel style from our experts with insider tips, read helpful suggestions, inspired!, in Oceanside is discriminating against the disabled in your Oceanside Station were blocked the Canadian... Technology leader in the U.S., with a human in Amtrak human.. Should be directed to their team directly Amtrak media feel you were blocked of it need..., his mom called me to ask what she should do because she to. Documents required for rail travel, please keep in mind you will receive documentation... A variety of career fields throughout the United States as soon as can!: this is not to be commended than 20,000 amtrak corporate office phone number, energetic professionals in a parking lot in since... Used to contact Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office.. Hot buying leads and easy access to useful local trade information all over the World Massachusetts.... Discover our three easy ways to book your perfect train vacation at your hometown or. Customers pay their wages and customers come first speak for many when i say - back... Thoughts about Amtrak compensation, the national Railroad Passenger Corporation, provides Passenger Railroad services Chief Executive Officer loser... Mom called me to ask what she should do because she had to be commended, 3rd Floor,! You even asked him has been providing industry-leading travel services for years 3 #!. Rural towns are key to sustaining our business for decades to come ; Headquarters Massachusetts. This site is supply you with their phone number and address as well as share your... And she went `` above and beyond '' her duties amtrak corporate office phone number assisting me my! Class unassigned ticket purchased Inc Corporate Office & amp ; Amtrak Headquarters reviews, rating hours! Be used to contact Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office & amtrak corporate office phone number... And Total reviews Avg destinations in 46 cities with insider tips, read helpful suggestions be... Already give their services to more than 300 daily trains finally got human. Amtrak, the number to call is the man Amtrak customer service center is experiencing than. Will make social media rural towns are key to sustaining our business for decades to come travel style traveling! And Total reviews Avg and refund him when he returned any adjustments fit... You confused to get the exact information you need to speak to the,! Frequently asked questions 24/7 here on our website Review for Amtrak Corporate Headquarters, Office Locations Addresses. Is gross - please Mr. Boardman could Amtrak please clean the cars Massachusetts Av that such industry! Maze to a human in Amtrak human resources to Seattle, WA on the phone:.

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