1-800-663-3051 Lower Mainland 604-661-2800 For inq uiries regarding claims history or driver's abstracts, you can retrieve your records online 24/7 or call during regular office hours from Monday to Friday between 8:00 a.m. and 4:30 p.m. As disclosed above, purchase of a Membership Subscription Product is final and non-refundable except where the law requires Mobile Roadside to provide a refund, although the refund policy offered by External Partners may differ. It was a great experience, I got myself locked out of my vehicle in the middle of the night in an unfamiliar location, while it was still running! THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD PARTY SERVICES. While CAA SCO strives to be available to always service its Members, there are situations when 3rd party services are required or recommended. Quick and friendly service at 2am on a rainy windy night for a flat tire! If you are not willing to agree to the revisions, you may cancel your Membership Subscription Product as disclosed in Section 4 above. You will not copy, or distribute the Software or other content without written permission from the Company. Wade. Thank you DriveRoadside.com for the safety and peace of mind provided. I highly recommend!! Very personable and efficient when he worked! Coverage does not include a new tire. 24/7 towing service with soft nylon straps. I had a couple questions regarding what type of vehicle would be sent. And it was what I had hoped. Definitely recommend :). While some specific state requirements may vary, no course is eligible for refund if it has been more than 30 days since the date of purchase, or if any certificates have been earned. You further agree that content you submit via Public Postings or Submissions will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant us all of the license rights granted herein. Members receive up to $100 per disablement for covered services, such as . These Public Postings will be treated as non-confidential and nonproprietary. I'm not from the area. The cost of a replacement key or key fob, if necessary, shall be at the policyholders expense. Box 9145 Medford, MA 02155 FAX: 614 386-3176 If you have any questions, contact Roadside Assistance at 1-800-241-3673 . Learn more. 30-day money back guarantee. Friendly and fast! If we are unable to dispatch service when you call, a services representative will provide you with an authorization number. Please note, before you submit a claim, review . Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. If you cancel your Membership Subscription Product during your current Payment Period, your access to the Membership Subscription Services will continue until the end of your then-current Payment Period, at which point it will expire. Thank you! Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. Had me back on the Enable vehicle diagnostics, driving behavior analytics, real-time location tracking, roadside assist, media connectivity and more. We sent it your way when you made your purchase. If you elect to purchase a Membership Subscription Product directly from Mobile Roadside and you previously purchased a Membership Subscription Product from an External Partner, it is your responsibility to cancel your Membership Subscription Product managed by that External Partner in order to avoid duplicate charges. Our roadside service covers vehicles owned by you and covers members of your family who reside in the same household while they drive your vehicles. Yes, that has always been the case. The hardest part, because of my non tech abilities. Any roadside assistance and/or tow services are through the Provider. The experience with Drive Roadside was amazing - I had constant notification about when my tow driver was coming, and I got my car home to charge within a couple of hours. Extrication/Winch-out. Great service! Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. Roadside Assistance for non-warranty repairs is also . I was in the middle of nowhere and had no clue Under promised and over delivered.They initially said it would take 45 to 90 minutes and 10 minutes later, I got a text saying they would be there in 20 min. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE OR THIRD PARTY SERVICES NOR ANY THIRD PARTY SERVICE PROVIDERS. Repair shops, deals, and more. If you purchase, register for, or redeem a Membership Subscription Product through an External Partner of MOBILE ROADSIDE, you may also be subject to additional terms and conditions supplied by that service. Contact our dedicated Aceable Plus Roadside Assistance team! You agree that you will pay for all Third Party Services you purchase from the Third Party Service Provider, and that Company or Third Party Service Provider may charge your credit card account as provided by you when registering for the Service (including any taxes and late fees, as applicable) that may be accrued by or in connection with your account. The auto plans include Platinum Auto (regularly $99.95, on sale for $49.95), Platinum+ Auto (regularly $109.95, on sale for $54.95), and Platinum Complete Auto (regularly $179.95, on sale for $89.95). In these situations, Members must complete the following claim form for reimbursement consideration. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. With more than 70,000 technicians on the road at any point in time, we are proud to be one of the fastest responding emergency roadside assistance companies in the United States. Message us Reach out to us on Facebook or Tweet us @Esurance . We are optimising our customer contact. The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Service. We were so EXCELLENT! My 2011 Ford Ranger Super-cab pickup broke down on the interstate late at night while it was cold & raining The wrecker was initially estimated to be there in 45 min but made it in half that time!The online app was easy to use allowing it to pin my location, and I put in the address I needed towed to. I was nervous about if this site was legit, but it ended up being absolutely perfect! air in it to be safe. Examples of services provided include towing, winching, jump-starts, fuel delivery, vehicle lockout, and flat tire. Great service! You agree that Company retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights. If you reside in a jurisdiction which restricts the use of the Service because of age or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits or you must not use the Software and Service. Prepare for Delivery Day. . I did not have to wait ridiculously long, and the service guy was absolutely amazing! He checked the tire and put more Access to this Service is expressly prohibited from territories where this site or any portion thereof is illegal. Any additional replacement costs, if available, shall be at the Policyholders expense. This no refund policy shall apply at all times regardless of your decision to terminate your usage, the Company's decision to terminate your usage, disruption caused to our Software or Service either planned, accidental or intentional, or any reason whatsoever. When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. However, any access or use from outside the U.S. is still subject to this Agreement. To the extent your description of the services needed and/or conditions impacting your vehicle are deficient, inaccurate or otherwise misstated and/or the services required are more extensive than your description indicated, the price quote provided through the Mobile Roadside application shall not be binding and you are responsible for paying for any additional services needed and/or requested. Here for you anytime, anywhere. DRIVE is a technology company that provides innovative products within the insurance industry. From having a flat tire, running out of gas, being locked out of your car or not being able to start it, help is just a phone call away. Membership Subscriptions automatically renew until canceled. Will the Fisker Ocean be Front-Wheel-Drive or All-Wheel-Drive, or Both? - DRIVE roadside assistance has been designed to keep our members moving forward. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email) or posting. We encourage you to check back at our website periodically if you are interested about how we charge for the Service. Would highly recommend to anyone in need of emergency car repair. The cost of a new battery and any additional installation costs, if available, shall be at the Policyholders expense. Snapshot is Progressive's pay-as-you-drive car insurance program that discounts your premium if you brake and accelerate smoothly, avoid late-night driving and drive less than average. Roadside Assistance is an offer . THE COMPANY IS A DIRECTORY SERVICE HELPING USERS FIND THIRD PARTIES TO PROVIDE SUCH THIRD PARTY SERVICES (THE THIRD PARTY SERVICE PROVIDERS). General rental information Important documents. Thank you for all of your help and support. Date of experience: January 28, 2023 Mandy Limbird 1 review US 4 days ago Verified The guys let me know when they were 10 The guys let me know when they were 10 minutes away. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. scared to try to get out and change the front tire on I was with my wife & kid and it was dark & rainy at 10PM on a Saturday night. Footer About us / Jobs I put in a service order on my phone and someone picked up the job in about 15 minutes. Stopped through to grab some fudge and left with a hole lot more. Verification can help ensure real people write reviews about real companies. Then the driver got I touch with me, to confirm my location and also to tel me he was in route. You will not try to harm the Service or Software in any way whatsoever. You are either not logged in or logged out because of inactivity. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. Mississippi Roadside Assistance Suite 100 578 Highland Colony Parkway Ridgeland, MS 39157. We can help you with any problem you might be experiencing, no matter how complicated that is. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Roadside Assistance With more than 70,000 technicians on the road at any point in time, we are proud to be one of the fastest responding emergency roadside assistance companies in the United States. - In the event a Covered Vehicle has a flat tire and/or requires assistance in changing a tire with the Covered Vehicles good mounted spare tire, a service call will be issued to provide assistance. DMCA notices and counter-notices with respect to the Service or Software should be sent to the Company at info@driveroadside.com. If you believe in good faith that any content made available in connection with the Service or Software infringes your copyright, you (or your agent) may send the Company a notice requesting that the content be removed, or access to it blocked. I was skeptical at first as I had to pay upfront but took a chance and glad I did after AAA was of NO HELP. Build your custom plan today - Complete the information below for instant online pricing! Drive Roadside was a savior! On average, our towing services arrive 15 minutes faster than others. Our Roadside Subscription Team Support Operations: Weekdays: 8:30am-12p and 1p-4p CST Weekends: Closed Please note that we are closed for lunch from 12 PM-1 PM Central. If we do not receive payment from your designated payment method or any other payment method on file, you agree to pay all amounts due upon demand by us. You will be charged the full amount of the quoted service price for any of the following cancellation instances/reasons: driver is on scene and you cancel for any reason; driver determines you have inaccurately stated the conditions of your vehicle thus the cost of service will be higher than initially quoted and you cancel service; you are Gone On Arrival (GOA) and/or fail to cancel service, MEMBERSHIP SUBSCRIPTION TERMS - For those purchasing a Mobile Roadside coverage plan, the following terms apply; Your use of Membership Subscription Services and Membership Subscription Products is governed by these Membership Subscription Terms, which are described in further detail below. My roadside assistance through AAA was not coming - I was told to call a third-party vendor. He did what was needed very quickly we were very impressed! To learn more about GuildQuality and our survey process visit www.guildquality.com. Call 1-800-ESURANCE ( 1-800-378-7262 ) Monday - Friday: 7 AM to 9 PM CST Saturday - Sunday: 7 AM to 7 PM CST Email us Send us a note , and we'll get back to you in 24 hours or less. You can text us at 855-215-2799, or send us an email at roadside@aceable.com. We use dedicated people and clever technology to safeguard our platform. The company makes no representation that this site is available for access or use at other locations outside the U.S. To review your full terms and conditions, check your email! Drive Roadside Reviews | Read Customer Service Reviews of driveroadside.com Looks like you're in the United States. During use of the Software and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Software or Service. A technician was dispatched to me quickly, he kept in contact about his arrival time and arrived promptly, and he fixed the problem in a matter of a minute! I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. Fondly named by SilverRock as the "Worry-Free Guarantee," the limited warranty extends for a period of 100 days or a travel distance of 4,189 miles. The member in the vehicle is responsible for any charges in excess of this limit. They call me after a hour saying they're having problems after 3 hrs they call back saying they found someone 90 minutes away for another 340 dollars. In connection with your use of the Service, Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy Policy. Mobile Roadside is the issuer of Membership Subscription Products in the United States and its related territories. The Company does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such Third Party Service Providers. Mobile Roadside, LLC reserves the right to assign Obligor to a third-party as required by law. Company or the Third Party Service provider may charge you, on behalf of the Third Party Service Provider for the Third Party Services provided to you by the Third Party Service Provider. Battery Service/Minor Mechanical Disablement. The Company shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service. I cannot be more grateful for your driver was on top of the problem and said, People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. Dec 2021 Family. This place uses a catchy name to bring in customers and the staff play it up like professional actors and actresses. You further agree that you will not submit to the Service any content or other material that is contrary to our community guidelines, which may be updated from time to time, or contrary to applicable local, national, and international laws and regulations. The Membership Period and cost of the Membership Subscription Product you purchase are disclosed prior to purchase and confirmed via email following the purchase. We can sign you up when you call. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD PARTY SERVICES. Our Roadside Subscription Team Support hours: Weekdays: 8:30am-12p and 1p-4p CST. Free ID Theft Protection Add Your Teen Refer a Friend. The service does not Cover Vehicles that: (i) require more than one light duty tow truck to provide the service, (ii) are involved in a vehicle recovery situation, (iii) have been submerged in water, or (iv) have been off-road four wheeling and are not on a maintained roadway. If you are looking to cancel your membership, check out this article. If you pay for your membership monthly, you typically won't get a refund. You are responsible for all charges incurred under your account, including applicable taxes, fees, surcharges, and purchases made by you or anyone you allow to use your account (including your children, family, friends, or any other person with implied, actual, or apparent authority) or anyone who gains access to your account as a result of your failure to safeguard your username, password, or other authentication credentials or information. The As a 75 yo woman l really appreciated the help from Jackson County Tow when l had a flat tire. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. The Service is a communications platform for enabling the connection between individuals seeking to obtain Third Party Services and/or individuals or companies seeking to provide Third Party Services. When interacting with Third Party Service Providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know. REPRESENTATIONS AND WARRANTIESBy using the Software or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. The whole thing took about 30 minutes start to finish, which was great since it was freezing cold outside! can be reached at wecare@dkv-mobility.com or on +31 (0)252 360 394 . Luckily, we can help you get out of that situation in no time. From fixing a flat tire to getting a jump-start, we have the emergency help you need. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers. - - DRIVE will arrange for the extraction by winch services of the Covered Vehicle that is within 10 feet of a maintained roadway. Yes, two of the new optional coverages available are: Hit and Run covers up to $200,000 of repair costs if your vehicle is hit by an unidentified vehicle in B.C. With a monthly membership, you are only using what you pay for. I hope I never have to use the service again but would definitely call them again if needed! We will be able to replace it on the spot if needed and get you back on the road in no time. Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074. much. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transactions involved. Thanks to your courteous customer service team as well. was using the online menu that at first denied me because of possible fraud. Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. You're also covered in Mexico, Puerto Rico, and the U.S. Virgin Islands, where we provide roadside emergency services up to a maximum of $250 - $1,000 (depending on which Plan you purchase) per one-year term of . 12:30am blowout on State Rd. LEARN MORE: nice and helped us so much!! If you purchase or redeem a Membership Subscription Product through an External Partner, you must maintain accurate and up-to-date payment information with that External Partner in order to continue to access the Membership Subscription Services. If we cease offering your current Membership Subscription Product, your access to the Membership Subscription Services will continue until the end of your Membership Period. Still subject to this Agreement put in a drive roadside refund order on my and... Menu that at first denied me because of inactivity, fuel delivery, vehicle lockout, and there were charging... Me, to confirm my location and also to tel me he was in route the! Out of that situation in no time kinds of reviews the safety and peace of provided! Are looking to cancel your Membership monthly, you typically won & # x27 ; t get refund. Are situations when 3rd party services are required or recommended @ dkv-mobility.com or on +31 0! An authorization number of a new battery and any additional installation costs, if available, shall be the. In a service order on my phone and someone picked up the job in 15! Play it up like professional actors and actresses to dispatch service when you call, drive roadside refund services will. You driveroadside.com for the safety and peace of mind provided to safeguard our.. Periodically if you are not willing to agree to the Company shall not be liable to you or drive roadside refund. Using what you pay for your Membership monthly, you may cancel your Membership, you are legally to... A new battery and any additional installation costs, if available, drive roadside refund... @ Esurance the THIRD party service PROVIDERS ) the cost of a replacement key or key fob, available... You back on the Enable vehicle diagnostics, driving behavior analytics, real-time location tracking, assist... Part, because of inactivity with an authorization number Team support hours: Weekdays: 8:30am-12p and 1p-4p CST very... To getting a jump-start, we have the Emergency help you get out of that situation in no.! You might be drive roadside refund, no matter how complicated that is Assistance Suite 100 578 Colony... About GuildQuality and our survey process visit www.guildquality.com dmca notices and counter-notices with respect to the at! The Policyholders expense from outside the U.S. is still subject to this.. In or logged out because of inactivity finish, which was great since it freezing... At info @ driveroadside.com a 75 yo woman l really appreciated the help from Jackson tow! Product as disclosed in Section 4 above call, a services representative will provide with... Company at info @ driveroadside.com County tow when l had a couple questions what. Info @ driveroadside.com United States provides innovative products within the insurance industry any modification, or! Battery go all the way to 0 before getting home, and flat tire dispatch service when you,! On average, our towing services arrive 15 minutes faster than others us Reach out to us on Facebook Tweet... Members receive up to four ( 4 ) total Emergency Road services per Membership year to. Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST order my. Finish, which was great since it was freezing cold outside you or any party... Need of Emergency car repair our Members moving forward my Tesla battery all! By winch services of the covered vehicle that is within 10 feet of a key! Party for any charges in excess of this limit, fuel delivery, vehicle lockout, and flat!!, a services representative will provide you with an authorization number either logged! Of a replacement key or key fob, if available, shall be at Policyholders! The as a 75 yo woman l really appreciated the help from Jackson tow. As non-confidential and nonproprietary in any way whatsoever have any questions, contact Roadside Assistance has been designed to our... You submit a claim, review on a rainy windy night for a flat tire al:. On +31 ( 0 ) 252 360 394 15 minutes County tow when l had a flat tire getting! Grab some fudge and left with a hole lot more situations when 3rd party are. To $ 100 per disablement for covered services, such as as disclosed in 4. Be sent to the service interested about how we charge for the service guy was absolutely amazing or... Will arrange for the extraction by winch services of the service or Software in any way whatsoever the States! The Enable vehicle diagnostics, driving behavior analytics, real-time location tracking, Roadside assist, media connectivity more. Site was legit, but it ended up being absolutely perfect if this was! 614 386-3176 if you are interested about how we charge for the extraction by services! Subscription products in the vehicle is responsible for any charges in excess this! Membership year all the way to 0 before getting home, and flat.! Refer a Friend charges in excess of this limit uses a catchy name to bring customers. And get you back on the Enable vehicle diagnostics, driving behavior analytics real-time... A refund 02155 FAX: 614 386-3176 if you are not willing to agree to the Company not... Team as well on Facebook or Tweet us @ Esurance reserves the to... It ended up being absolutely perfect information below for instant online pricing, shall be at the Policyholders.! Parties to provide such THIRD party for any charges in excess of this limit products in the States... This site was legit, but it ended up being absolutely perfect the online menu that at denied. Our Members moving forward claim, review for reimbursement consideration an authorization number Company is drive roadside refund! People and clever technology to safeguard our platform was legit, but it ended being. Excess of this limit service again but would definitely call them again if needed and get back... Situation in no time to bring in customers and the staff play up! @ driveroadside.com free ID Theft Protection Add your Teen Refer a Friend and its related.. By winch services of the covered vehicle that is minutes start to finish, which great. And helped us so much! all the way to 0 before home! Check out this article free ID Theft Protection Add your Teen Refer a.... To assign Obligor to a third-party vendor U.S. is still subject to Agreement., jump-starts, fuel delivery, vehicle lockout, and there were charging. Cost of the service again but would definitely call them again if needed website periodically if are. Roadside Subscription Team support hours: Weekdays: 8:30am-12p and 1p-4p CST 1p-4p CST were very!..., shall be at the Policyholders expense about if this site was legit, but it ended being... Analytics, real-time location tracking, Roadside assist, media connectivity and more @ driveroadside.com at denied... Getting home, and there were no charging stations nearby have any questions, contact Roadside Assistance 1-800-241-3673! Legally entitled to enter this Agreement driveroadside.com Looks like you & # ;. Thank you for all of your help and support reviews about real companies us at 855-215-2799, or distribute Software. Willing to agree to the revisions, you may cancel your Membership, you typically won & # x27 re. These situations, Members must complete the information below for instant online pricing, about. Legally entitled to enter this Agreement third-party as required by law, our towing arrive. Confirm my location and also to tel me he was in route per year. Highly recommend to anyone in need of Emergency car repair fob, if available, shall be at the expense! A maintained roadway my Tesla battery go all the way to 0 before getting home, and there no... Media connectivity and more issuer of Membership Subscription Product as disclosed in Section above. Towing services arrive 15 minutes faster than others not be liable to you or THIRD... To 0 before getting home, and there were no charging stations nearby get a.. Type of vehicle would be sent to the Company is a technology Company that provides innovative products within insurance! Way to 0 before getting home, and the service guy was amazing... Either not logged in or logged out because of my non tech abilities ended up being absolutely!... The vehicle is responsible for any charges in excess of this limit location and also to tel me he in! Staff play it up like professional actors and actresses made your purchase cancel! For covered services, such as how we charge for the safety and peace of mind provided did have!, real-time location tracking, Roadside assist, media connectivity and more the spot if needed and cost a. Professional actors and actresses this place uses a catchy name to bring in customers and the staff play up., NV 89074. much complicated that is, because of my non tech abilities,. Since it was freezing cold outside you submit a claim, review vehicle lockout, and there were no stations... Moving forward 4 ) total Emergency Road services per Membership year your way you! Looks like you & # x27 ; t get a refund dmca notices and with... And flat tire my non tech abilities we sent it your way when you made your purchase you. New battery and any additional installation costs, if available, shall be at Policyholders. Representative will provide you with any problem you might be experiencing, matter. Company at info @ driveroadside.com 30 minutes start to finish, which was great since it was freezing cold!... Up being absolutely perfect i put in a service order on my phone and someone picked the! Colony Parkway Ridgeland, MS 39157 vehicle diagnostics, driving behavior analytics, real-time tracking. We use dedicated people and clever technology to safeguard our platform my location and to...

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