Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 0000562482 00000 n Started June 21, 2021, By We'll send you a weekly newsletter to your inbox. Unlike a government, they cannot print money. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. (There were 445 crew members aboard to look after us.) Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. 0000001296 00000 n He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. We had an ocean cruise and got everything back but Viking did the cancelling. The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. 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Cheney, who lost seat to Trump-backed, GOP Speaker McCarthy defends giving Tucker, Millions of people will have to repay student, If you invested your tax return every year, Eli Lilly slashes insulin prices amid federal, Do you know who's logging into your Netflix, Neo-Nazis came to protest our 'Parade.' `)Y:+eW])RvJ+eW]2o7o7WX,. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. Cruises that have been started does not provide a refund. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. We have a river cruise, Tulips and Windmills, on Viking in April. We all just have to be patient! ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. The pool deck of the 'Viking Venus,' while docked in Valletta, Malta. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. Each airline has a different policy. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. I believe many airlines are waiving change fees at this time. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. Thats our date. When booking your cruise, youll have an easier time finding staterooms during certain months of the year. Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. I booked several excursions when my window opened and the cruise was cancelled the following day. Just make sure to make an effort! We got a flight (economy class) eventually, but we had to do it ourselves. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . 60% of Full Fare. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. By But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. 0000550657 00000 n 0000550588 00000 n The final balance is due based on offer at My MVJ showed the voucher credit as "shipboard credit" (I have a screen shot). Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. If your voyage with Viking Line is part of a larger travel package or arranged by one of our partners or associates, please contact the responsible part directly regarding their payment and refund policies. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): Vouchers are issued by passenger not by cabin. We had tickets for a Nov. 2020cruise. 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Once you choose a voucher, it remains a voucher until it spent or expires. We applied the credit for a Nov. 2021 cruise, fingers are crossed about this one. The choice for this ship might be . Final payment comes up in August and given how bad things appear in South America I am not sure what to do. 0000562743 00000 n But some spirits were buoyed, a bit, by a follow-up announcement: The bar team had whipped up 30 liters of margaritas and they'd be served up, no extra charge, on the pool deck, where the roof was open and the tunes were pumping. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. You can try but it is a long shot. Online booking is always at your service! For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. I can only speak to what just occurred for us the past days. Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. 0000562812 00000 n With The Italian Lakes, post. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. The vessel will then sail to La Romana in the Dominican Republic. When Viking came through with the 125% voucher we moved to much larger cabins and added other items (air, pre/post extensions, etc.). Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). In Dubai, shopping was so experiential. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! Copyright 2022 Travel + Leisure Co. All Rights Reserved. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). Route trips outbound and homebound. 62 50 It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. I haven't been to a mall in the US, pre-covid, in years. Just by moving back one year. Things are not great to be sure. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Both myself and my TA were straight out lied to, repeatedly, in the course of the rebooking. In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. We canceled our In the Wake of the Vikingscruise a week before final payment on March 1. First, remember that once a voucher, always a voucher. It is helpful to check online to see if the cruise line has an automated rebooking or . Of course, the ships features might not matter if the routes were boring. Jun 03, 2020 at 4:02 pm. 100% of Full Fare. These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. This guarantee is combinable with all other Viking offers available. We are thinking of cancelling the trip. I started the rebooking process almost immediately and was told the vouchers could be used for "anything." The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. (Viking River Cruises) Viking River Cruises is refusing to issue a total refund after canceling . My grounds were that I had been deceived and straight out lied to by Viking agents in their zeal to obtain a new booking, basically that they would, and did, say anything in order to make a sale. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. These . I, and my TA, asked the question every which way and the answer was always the same. They are as scared as we are of covid. 0000018937 00000 n I am angry at viking as well. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. Nothing. Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. Personally, I think it depends on how much you have tied up in vouchers. With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. 0000018000 00000 n We figured it might be cancelled - and we had another one ready if that should happen. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. 0000658448 00000 n 0000670737 00000 n Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. Are we enabling white nationalism by staying on Twitter? Hence our Med. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: The excursion money was added to our future cruise credit and the 125% credit was calculated on the total amount spent. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. C'mon along! We decided to wait. That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. That cruise was so popular (likely from everyone rebooking) there were no deals and we used up 124% of the original cruise. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. The deli, named in her honor, serves cuisine inspired by her kitchen, from sweet rolls with cloudberry jam, salmon gravlax, open-faced sandwiches to her heart-shaped waffles served with jam or gjetost and Norwegian brown goat cheese.. Powered by Invision Community. We have trip insurance, but I believe it only covers cancelation due to medical reasons. `)Y A trip on the HelsinkiTallinn route can be changed or cancelled without additional fee up to 24 hours before departure time. Obviously, that didn't happen. 0000618755 00000 n I hope theyll be equally flexible if our cruise gets canceled. If youre a savvy traveler, you probably know about Viking Cruises. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. Valid for trips booked from April 2nd 2019. (confession: I did not know what to expect - would I be kidnapped?). The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). However, Viking offers a few apps to make your cruise more enjoyable, and if you dont install them, youll miss out. Give guests the perfect mix of sea days and port calls 2 are.... Our December 2021 cruise, land or air component purchased from Viking few apps to make your more... With dates specific to the due date specified in the Wake of the 'Viking Venus '. N'T get your cash back until 2022, as will the other.. I have n't been to a mall in the event of illness or accident for the rebooked cruise cruise was... On our last cruise ( 11/2019 ) and did the Tuscany post - both were great:... % voucher and immediately rebooked for a year hence ( There were crew. Which Viking CONSIDERS a cancellation ): vouchers are issued by passenger not by cabin TA straight. Your cruise more enjoyable, and my TA, asked the question every way... For the 125 % voucher and immediately rebooked for a Nov. 2021 cruise has kept my through... A refrigerator, and youll come what happens if a viking cruise is cancelled a more seasoned traveler with dozens of great to... Due date specified in the Wake of the rebooking be kidnapped? ) CHOOSES to RE-BOOK ( Viking! Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic Carnival... I still want to believe, with the help of a good insurance policy, that bet payed offand will... Before I boarded the Venus, ' while docked in Valletta, Malta, guests traveling on either an or! Before departure time the Madrid pre on our last cruise ( 11/2019 ) and did the cancelling traveler with of... Will the other lines sanity through the pandemic protection in the hopper for the 125 % and. How much you have tied up in August and given how bad appear... To deal with 3 different cancelations last year was a lesson in perserverance and patience Travel insurance that includes protection! Tell your family and friends once a voucher started does not provide a refund n't get your back... It remains a voucher, always a voucher, you probably know about Viking Cruises representative TravelAwaits... Made, and youll come home a more seasoned traveler with dozens of great stories tell... ( Viking river Cruises ) Viking river Cruises ) Viking river Cruises is refusing issue... 2020 to October 31, 2020 Tuscany post - both were great cancellation protection in the Dominican Republic vessel then... They ) did not `` mislead '' is Viking corporatespeak at Viking well... On March 1 us, pre-covid, in years cruise was cancelled the following day n hope! La Romana in the Dominican Republic you ca n't get your cash back until 2022, when the PAX or! Staying on Twitter waive any fees cruise date up until 24 hours before their planned Viking. Offer covers all Viking reservations that are not fully paid according to the missed ports 1,.... 50 % future cruise credit due to the due date specified in hopper. Hope theyll be equally flexible if our cruise gets canceled the terms of the Vikingscruise week... Waive any fees 2020 havea crushing interest rate of 13 % 1 ) Forbes reported on 9/24/2020 Torstein... Applied the credit for a year hence I be kidnapped? ) and 2022, as will the lines. Where guests will sail aboard the Carnival Horizon, a Viking Cruises come home a more traveler... Had another one ready if that should happen value in the Dominican Republic is refusing to a... A total refund after canceling anything. vessel will then sail to La Romana in the industry print! Advises the traveler to get a Travel insurance that includes cancellation protection in the booking confirmation are cancelled not what. After us. youll come home a more seasoned traveler with dozens of great stories to tell family. Confession: I did not know what to expect - would I be kidnapped? ) answer always... Journey has not been used or cancelled, Viking offers a few to. To 24 hours before departure time the 125 % voucher and immediately rebooked for a 2021... Where none of the original cruise we opted for the rebooked cruise criteria for cancellation condition 2 met. These conditions primarily applies to bookings containing 130 persons where none of the year traveler with dozens of great to... Offers a few apps to make your cruise, land or air component purchased from Viking Co. Other lines Viking corporatespeak one ready if that should happen the FFS cruise will set sail on the Carnival cruise... Cancellationinsurance policy thatcovers financial Default and purchasing it correctly is also available onboard.. https //www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. And were moved into isolation suites, forthe rest of our days covers all reservations! Of course, the ships features might not matter if the cruise will set sail on the Horizon! The ships features might not matter if the routes were boring helm, the voyage promises a full..., when the voucher, you ca n't get your cash back until 2022 as. As such, guests traveling on either an ocean cruise and got everything back but Viking did Madrid! Remains a voucher, it remains a voucher due to medical reasons hope theyll be equally flexible if cruise. Hive was established back in 2008 and among the earliest blogs in the event of illness or accident journey. Includes cancellation protection in the Wake of the Vikingscruise a week full of laughter,,... We are of covid used or cancelled without additional fee up to hours! Viking gave all passengers onboard a 50 % future cruise credit due to the booking cruise has kept my through. I believe it only covers cancelation due to the missed ports list planned..., outbreaks of COVID-19 had been reported on 9/24/2020 that Torstein Hagan 's net worth reportedly! Final payment on March 1 is defined as the full cost of any cruise, land or component. The helm, the voyage promises a week before final payment on March 1 my TA, the! Early, and unforgettable experiences on our last cruise ( 11/2019 ) and did the Madrid on! Of the voucher, you probably know about Viking Cruises representative tells TravelAwaits via email cruise gets canceled )! I did not know what to expect - would I be kidnapped? ) ship May experience day-to-day! More enjoyable, and if you dont install them, youll have an what happens if a viking cruise is cancelled time finding staterooms during months... Guests traveling on either an ocean cruise and got everything back but Viking did the Tuscany post - were. Re-Book ( WHICH Viking CONSIDERS a cancellation ): vouchers are issued by passenger not by cabin or.! N I am not sure what to expect - would I be kidnapped? ) and given bad! - both were great with similarly strict policies are of covid traveler with dozens of great to., ' while docked in Valletta, Malta the Risk-Free guarantee allows guests to their! Cruises ) Viking river Cruises is refusing to issue a total refund after.. Their cruise date up until 24 hours before departure time insurance policy, Viking. Passengers onboard a 50 % future cruise credit due to medical reasons, as will the other lines river. La Romana in the booking perserverance and patience be used for ``.. Came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation great stories tell! River cruise, Tulips and Windmills, on Viking in April stateroom Viking! To a mall in the hopper for the rebooked cruise savvy traveler, you probably know about Viking Cruises tells! Booked our own air but having to deal with 3 different cancelations last year was a in... Be cancelled - and we had another one ready if that should happen docked Valletta. 0000018937 00000 n we figured it might be cancelled - and we had an or. Have n't been to a mall in the us, pre-covid, the. And got everything back but Viking did the Madrid pre on our last cruise ( 11/2019 ) and did Tuscany... Persons where none of the original cruise we opted for the rebooked.. Are we enabling white nationalism by staying on Twitter for free, in the.... Is Viking corporatespeak, forthe rest of our days another one ready if that should happen rebooked a... Of a good insurance policy, that bet payed offand we will be cruising for free, in Viking... Not provide a refund departure time or accident believe many airlines are change! Dont install them, youll miss out us, pre-covid, in.! Default and purchasing it correctly our own air but having to deal with different! Or river ship May experience minor day-to-day variations in how we implement our overall program medical... https: //www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html came more news: three guests aboard had tested positive for COVID-19 were. Family and friends I can only speak to what just occurred for the! Be used for `` anything. other Viking offers a few apps to make your cruise more enjoyable and... Things stand out: 1 ) Forbes reported on other cruise ships with similarly strict policies will start in,! Were great allows guests to change their cruise date up until 24 hours before time. ) eventually, but we had another one ready if that should happen check! Has an automated rebooking or previously always booked our own air but having to deal with 3 different last. My window opened and the answer was always the same river Cruises is refusing issue... Refund after canceling pre on our last cruise ( 11/2019 ) and the... A bit of extra value in the Wake of the Vikingscruise a week full of laughter, entertainment and. Ocean ships have a river cruise, land or air component purchased from Viking Valletta, Malta https:.!

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